WELCOME TO PIBOCO!
THE FOLLOWING TERMS AND CONDITIONS (HERINAFTER “TERMS”) SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR ALL USE PIBOCO’S SERVICES.
SO PLEASE, CHECK OUT THESE TERMS BEFORE YOU MOVE INTO OUR AMAZING WORLD OF DIGITAL PICTURE BOOKS – CAREFULLY SELECTED FROM AROUND THE WORLD!
PIBOCO is an international online platform that enables users (hereinafter singular “User” and plural “Users”) to purchase a subscription service for digital picture books of high-quality digital content for children via our mobile application (hereinafter the “App”).
Our address is Kompagnistræde 16, 3th floor, 1208 Copenhagen K, and the owner is Piboco ApS, CVR-no.: 39818566 (hereinafter “Piboco”, “we” or “us”. We can be contacted at email@example.com.
SCOPE OF TERMS
These Terms apply between Piboco and the User for all use of our services, which is made available to Users via our App. By using the App, the User agrees with the terms and conditions described in these Terms for using our App as described herein. and as may be amended from time to time by us. You may only accept the Terms if (1) you are at least 18 years of age or any older legal age required to form a contract in your jurisdiction; (2) you have the right, authority and legal capacity to enter into this agreement; (3) you have read, understood and agree to be bound by these Terms with respect to yourself and any minor child authorized by you.
We may amend the subscription prices on an ongoing basis. Price increases will be notified at least two months before the price increase takes effect. You can thus cancel your subscription according to the general cancellation policy for your subscription at the end of your current payment period, without the price increase will affect you. However, the amending of a purely favorable nature, including, for example, general price reductions, may be implemented without prior notice.
Piboco provides a digital subscription service for Users, where Users can download digital picture books of high-quality digital content for children via our App (hereinafter our “Services”).
To use our App, the Users must use a device connected to the internet that meets our technical requirements as described in the App. Users may only use our App for non-commercial, personal purposes in accordance with the Terms.
Users subscription to our Service on the App may begin with a free trial period of one month, during which you have the opportunity to try our Service. The trial period is intended to allow you to view the Service before deciding whether or not to purchase.
Users will never be charged for a free trial and the User can unsubscribe at any time during the trial.
Piboco partners with third-party payment service providers who must receive all your payments before settling with Piboco.
There are different prices for your subscription. Prices for the Service can be found on the App at any given time in the country in which the User live and are incl. VAT. Users may pay with the means of payment stated on our App. Users can find information about their current subscription plan in our App.
We use a secure payment server that encrypts all information with SSL protocol. This encryption ensures that outsiders do not have access to Users payment information.
SUBSCIPTION: TERMINATION AND AUTOMATIC RENEWAL
Users will, after payment of your subscription, access the Service via our App. The subscription is paid in advance of the period included in the subscription period.
When a User purchase for subscription, the User will be signed up for automatic card payment. The subscription will therefore automatically be deducted from the User’s card and a receipt will be sent to the email, the User have provided to Apple.
The User is responsible for updating its payment information. If payment cannot be deducted from the User’s debit card, the User will not be able to use the Service again until you have paid the invoice.
HOW TO CANCEL A SUBSCRIPTION
Users can cancel their subscription with one month’s notice before the end of the end of a payment period. The User will continue to be able to use the Service until the end of the applicable subscription period but will not receive a refund for the current payment period.
The user can cancel the subscription by logging in via our App or by sending us an email at firstname.lastname@example.org.
Failure to pay a subscription, such as deleting payment information, does not exempt the User from payment and is not considered a cancellation. In the event of non-payment, Piboco is entitled to claim reminder fees in accordance with the applicable legislation.
RIGHT TO WITHDRAW
Subscripting Users have the right to withdraw from the purchase within a 14 days period (cancellation period) without giving any reason.
The cancellation period begins from the date of the User’s purchase of the subcribtion.
If you begin to view/read a book or otherwise use the Service, you will lose the right to withdraw your purchase of the Service pursuant to the Terms. However, you still have the right to terminate the Service in accordance with the Cancellation clause below.
To exercise the right to cancel, the User must notify us of the decision to cancel the purchase by a clear statement. The User may use our cancellation form which is attached at the bottom to these Terms, but it is not obligatory.
If a User exercises the right of withdrawal, we will refund the User’s payment without undue delay and in any case within 14 days from the date we received the User’s cancellation notice.
We will make such a refund using the same means of payment that the User used in the original transaction. The User will not be charged any fees as a result of the refund.
Our Service is the copyrighted property of our or our licensors, and all trademarks, service marks, trade names, visual product elements and other intellectual property rights to the Service are owned by us, our licensors or other affiliates.
Users are not allowed to use any of our or our licensors rights without our permission.
AVAILABILITY AND ACCESS TO THE SERVICE
We want the Service to be accessible to as many people as possible, and therefore make the most of the fact that the primary features are always available with the most widely used operating systems and Internet browsers. As far as possible, we endeavor to make the Service available all year, seven (7) days a week. However, there may be operational disruptions due to technical conditions with us or our subcontractors.
We cannot therefore guarantee that the Service will always be free of errors or interruptions. If errors or omissions are found or interrupted in the Service, we have the right to remedy them without any breach of these Terms. We also have the right, within reasonable limits, to close the Service, e.g. to perform upgrades and maintenance.
We develop and maintain the Service on an ongoing basis.
Development of new functionality, including integrations, shall not be part of the maintenance, but we may, upon payment, choose to make new functionality/integrations available as part of the Service.
Unless otherwise provided the subscripting User may read/view the Books solely for the User’s personal, non-commercial use. For example, Users of the Service may not show our digital books for an audience or in a public place.
The User undertakes not to circumvent or attempt to circumvent the technical or other restrictions imposed to prevent copying of the content in the Service, and may not copy, in whole or in part, content in the Service. Circumvention of copyright protection is prohibited and considered a copyright infringement.
LIABILITY AND LIMITATION OF LIABILITY
Subject to the limitations set out in these Terms, we are liable for damages in accordance with the general rules of Danish law.
Unless there is gross negligence or continuation on our part, however, we are never liable for any financial consequential loss, operating loss, lack of savings, lost profits, goodwill, image, data loss or indirect loss.
In any case, our obligation to pay compensation is limited to the lower of (i) an amount equal to DKK 25,000 or (ii) to your payments for the Service in the preceding 12 months.
These Terms is subject to Danish Law and must be interpreted in accordance with Danish law.
QUESTIONS AND COMPLAINTS
If you have any questions or complaints, we are very interested to hear about it. You are therefore very welcome to contact us by written request by email at email@example.com.
You may also complain to the Danish Competition and Consumer Agency’s Center for Complaints:
Carl Jacobsens Vej 35, 2500 Valby. Read more at www.forbrug.dk.
The EU Commission’s online complaint portal can also be used for filing a complaint. This is particularly relevant if you are a consumer resident in another EU country. Complaint submitted here When filing a complaint, enter the email address firstname.lastname@example.org.
You must inform us within 14 days of receipt that you wish to cancel your purchase. The
notification must be given via this cancellation form.
Kompagnistræde 16, 3.
1208 Copenhagen K
I hereby notify the withdrawal from the contract related to the purchase of the following
- Order date ____________________________________________
- Order number ____________________________________________
- Customer name ____________________________________________
- Customer address __________________________________________
- Customer signature _______________________________________
- Date ___________________________________________________